Student news

Date published: 6 December 2016

What's a webinar?

Webinars are just like face-to-face information seminars, except you 'attend' them online (using a desktop, laptop or smart device). They're a really convenient way to access information - and to meet presenters, participants and your student peers - in real time, from any place you choose. You can have your questions answered live while you watch and listen.

What's a webinar?

Accessing Open Universities Australia (OUA) webinars

If you're new to OUA webinars, or if you've had problems accessing them previously, here's a quick guide to what you need to do before you access a session. We recommend reading and completing this list of instructions at least a day before the scheduled webinar (if possible).

Getting ready for the webinars

What do I need to participate?

  1. You need a computer connected to the internet (we recommend you avoid using a tablet or mobile device until you're more familiar with the system).
  2. You also need a headset (with earphones and microphone) or speakers and a mic; although keep in mind you don't need to speak if you'd prefer not to; you can type or just observe.
  3. You will need to use Google Chrome or Mozilla Firefox as your browser. These can be downloaded simply and for free:
    Download Chrome
    Download Firefox

Our 3 easy steps

Step 1 - Register

Visit our webinar pages and click the orange 'Register for this webinar' button.

Click on Register, and complete the registration form with your name and email. Now submit your form.

That's it - you're registered!

Step 2 - Set up your device

After you've successfully registered, WebEx will display instructions to set up your computer or mobile device.

Step 3 - Join the Webinar

30 minutes before the webinar begins, WebEx will email you a reminder with a unique link that will take you directly to the webinar.

You can join our webinar up to 30 minutes before we start. Please follow the WebEx instructions once you're inside the event so that you can see, hear and participate fully.

If you didn't receive an email, check your spam or junk mail folder. Make sure you allow messages from * so that you receive emails about registering and joining our webinars.

Technical support

If you're facing any technical issues, please contact WebEx:

  • Australia Toll-Free: 1800 129 278
  • New Zealand Toll-Free: 0 800 230 128
  • International Toll: +61 2 8446 3030
  • Submit a ticket requesting technical support.

Need further help?

If you are in need of some further help, no worries, call a Student Advisor on 13 OPEN (13 67 36).