Media centre

Date published: 17 December 2012

Open Universities Australia's Student Advisor Contact Centre will be closed over the holiday period from midday Thursday 20 December to 8.00am Wednesday 2 January, 2013.

If you would like to speak to a Student Advisor during this time, Live Chat will be available from 9.00am to 5.00pm on the following dates:

  • Thursday 27 December
  • Friday 28 December
  • Monday 31 December

Also see the below operating hours for the following student services (all times are in AEDT):

Exam Services

Closed from Friday 21 December to Thursday 3 January.

Unibooks

Closed from Friday 21 December to Thursday 3 January.

Smarthinking

Pre-scheduled tutoring and asynchronous tutoring will be offered between 10.00am 23 December and 1.00am 3 January AEDT.

Customer service will be unavailable during the following times:

  • 12.00am midnight, the end of 24 December to 12.00am midnight, the end of 26 December AEDT
  • 12.00am midnight, the end of 31 December to 12.00am midnight, the end of 2 January AEDT

Enabling units

The technical help desk for enabling units (moodle.support@open.edu.au) will be closed from Saturday 22 December to Wednesday 2 January, 2013 AEDT.

University providers

Please visit your university provider web sites for further information on their operating hours.

We wish you all the best during the festive season!