Getting advice
Studying online doesn't mean you're studying alone - with over 200,000 students signing in from 189 countries, support and advice is always on hand.
Find some Study Buddies!
You can easily find other students studying your units or in your area in My study centre - simply search for a Study Buddy! Once someone has added you as a Study Buddy you can chat privately through My study centre's instant messaging system - as questions, compare notes, even send your assignments to each other for feedback.
To meet other students, simply sign in to My study centre and go to the Study Buddies page.
If you'd like to start a conversation with a group of fellow students, simply start a Discussion Group. You can start a discussion about a unit, a course, your favourite animal . . . the choice is yours! Just visit the Discussion Groups page in My study centre to get started.
Student counselling
If you need some extra support with any personal issues, study related or not, we offer a free personal counselling service for all current OUA students. To learn more, see student counselling.
Career and employment advice
Access free career and employment advice and support online through Career Place, including:
- Tips on writing professional and effective resumes, CVs and cover letters;
- Tools to find the best career for you and your personality;
- Effective job search and interviewing skills; and
- Strategies for effective networking.
Simply visit the My career page in My study centre to take the next step in your career!
Tutors, lecturers and advisors
For academic advice, you can contact your tutors, unit coordinators, program managers and academic advisors through your course or unit provider.
Whether you need to ask some unit-related questions, request credit for previous study, enquire about your study materials, organise your graduation, your university and TAFE advisors are your first port of call.
Still unsure? Call a Student Advisor
If you have any other questions, our Student Advisors can offer you friendly, professional advice regarding:
- Enrolling in a unit or course;
- Choosing the right study load for your lifestyle;
- Understanding payment options and financial assistance;
- Creating a plan to meet your study goals; and
- General administrative enquiries.
You can contact our Student Advisors on 1300 363 652 (or +61 3 8628 2555 from outside Australia). Alternatively, send us a message using the Online Enquiry Form.
Office hours:
Monday to Thursday: 8:00am - 10:00pm
Friday: 8:00am - 5:00pm
Saturday: 9:00am - 5:00pm
Sunday: CLOSED
All times in AEDT
Tel: 1300 363 652
International: +61 3 8628 2555
Fax: +61 3 8628 2955