Disability support

As part of our commitment to empowering everyone to study, we offer a range of alternative format study materials, including:

• Braille;
• E-text;
• DAISY format;
• Large print; and
• Lecture transcripts

Students registered for disability support can also apply for an extension of their Smarthinking hours' eligibility by contacting smarthinking@open.edu.au.

How to get support

To get the support you need to study online through OUA, it's important to allow enough time to have your alternative format study materials organised. So it's essential to:

• Enrol at least one Study Period in advance;
• When you're enrolling, either online or using our paper enrolment form (PDF), complete the disability support questions; then
• Contact your course or unit provider to organise your alternative format study materials.

If we can give you a hand with anything, please contact one of our Student Advisors on 1300 363 652 or via our Online Enquiry Form.

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Arranging your exams

If you're a student with special needs, you can apply to have them accommodated when sitting a supervised exam organised by OUA Exam Services.

You may also apply for an Alternative Assessment Arrangement (AAA) by contacting your course or unit provider as early as possible to discuss any special needs that can be accommodated under AAA. You will also need to complete a Medical Evidence Form (PDF) with supporting evidence from a recognised practitioner and send these to your provider.

Your provider will then advise whether your application was approved, and will work with OUA Exam Services to ensure your requirements are met.

Provider disability contacts

To learn more about alternative format materials and other disability support services, you can contact your course or unit provider directly using the details below.

Australian Catholic University
Equity and Disability Unit
Tel: +61 7 3623 7377
Email: carolyn.toonen@acu.edu.au

Australian Computer Society
Tel: 1800 671 003
Email: pam.barnes@acs.org.au
Web: www.acs.org.au

Charles Darwin University
Office of Student Administration and Equity Services
Tel: +61 8 8946 6288
Fax: +61 8 8946 6654
Email: kerrie.coulter@cdu.edu.au
Web: www.cdu.edu.au/ses/disabilitysupp.html

Curtin University
Disability Services
Tel: +61 8 9266 7850
Email: disabilityservices@curtin.edu.au

GippsTAFE
Disability Support
Tel: +61 3 5127 0250
Fax: +61 3 5133 6182
Email: disability@gippstafe.edu.au
Web: www.gippstafe.vic.edu.au/current_students/student_support_services/disability_officer

Griffith University
Tel: +61 7 3382 1159
Fax: +61 7 3382 1103
Email: disability-oua@griffith.edu.au
Web: http://www.griffith.edu.au/student-equity-services/support

La Trobe University
Equality and Diversity Centre
Tel: +61 3 9479 2900
Email: s.freeman@latrobe.edu.au
Web: http://www.latrobe.edu.au/students/equality/disability

Learning Network Queensland
Tel: +61 7 3307 4768
Email: unilearn@lnq.net.au
Web: www.lnq.net.au

Macquarie University
Disability Support Unit
Tel: +61 2 9850 6494 TTY: +61 2 9850 6493
Fax: +61 2 9850 6063
Email: equity@mq.edu.au
Web: http://www.campuslife.mq.edu.au/campus-wellbeing/disability-support-unit

Monash University
Disability Liaison Unit
Email: dlu@adm.monash.edu

Murdoch University
OUA Liaison Team
Tel: 1300 687 3624
Fax: +61 8 3960 6491
Email: oua@murdoch.edu.au

Polytechnic West
Disability Services
Tel: +61 8 9267 7866
Email: sandra.cotton@polytechnic,wa.edu.au
Web: www.polytechnic.wa.edu.au/pwa/new-current-students/services-for-current-students/disability-services

RMIT University
Disability Liaison Unit
Tel: +61 3 9925 1089
Email: dlu@rmit.edu.au

Swinburne University
Disability Support Service (HEd)
Tel: +61 3 9214 8500
Email: disability@swin.edu.au
Web: http://www.swinburne.edu.au/stuserv/disability/

TAFESA
Disability Support
TAFE Statewide Disability Support Service
Tel: +61 8 8177 3326
Email: Meredith.Norton@tafesa.edu.au
Web: www.tafesa.edu.au/services/disability-support.aspx

University of New England
Student Disability Support
Tel: +61 2 6773 2897
Fax: +61 2 6773 4400
Email: tony.woods@une.edu.au
Web: www.une.edu.au/disability-support

University of South Australia
Disability Services
Tel: 1300 657 122 or +61 8 8302 2330
Fax: +61 8 8302 2363
Email: disability@unisa.edu.au

University of Western Australia
UniAcess - UWA's Disability Office
Tel: +61 8 6488 2423
Fax: +61 8 6488 1119
Email: uniaccess@uwa.edu.au
Web: http://www.transition.uwa.edu.au/welcome/disability_office