Student support services

Complaints management

To ensure that you have a positive and supportive study experience, we take student complaints very seriously. All complaints we receive are treated with respect, and all details will remain private in accordance with our privacy policy.

What can I expect?

We formally investigate all complaints, and we aim to deliver a fair and balanced outcome.

We will acknowledge receipt of your complaint within 48 hours.

How do I make a complaint?

Students

Non-students

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