Commonwealth supported places

Withdrawal and special circumstances

Withdrawing from units any time after the Close of Enrolment will usually incur a cost. However, if you can demonstrate that circumstances beyond your control prevented you from completing your unit(s) then you may be eligible to reduce or remove these costs.

Please see Withdrawing for more information about course and unit withdrawals.

What are special circumstances?

  • Serious events beyond your control that;
  • Occurred after the specified withdrawal date affecting your ability to continue with your studies

These can include:

  • Course related reasons that involve a change in unit requirements that disadvantaged you to the extent that you were unable to complete your studies;
  • Medical reasons in which a medical condition became known or changed after the Census Date and prevented you from completing your studies;
  • Involuntary change in employment conditions in which your work hours were unexpectedly altered after the Census Date affecting your ability to complete your studies;
  • Family or personal reasons such as death, severe medical illness or financial difficulties that occurred after the Census Date and prevented you from completing your studies.

What costs can be waived or removed under special circumstances?

Special Circumstances applications can be used to apply for:

  • Refund of unit fees - where you paid for your unit(s) up front then had to stop studying after the Census Date;
  • Re-credit of your HECS-HELP debt - where you used HECS-HELP to cover the cost of your unit(s), then had to stop studying after the Census Date;
  • Approval of withdrawal without academic penalty - where you had to withdraw after to the final date allowed by the university.

How do I apply for special circumstances?

Special Circumstances applications for Commonwealth supported place students will need to be referred directly to the course provider. Please find below the list of provider special circumstances contacts:

CSP Special circumstances contacts
Curtin University

Fees Centre, Student Central

Tel: +61 8 9266 3500
Email: fees@curtin.edu.au
Web: Refunds and Withdrawal Under Special Circumstances

Griffith University

Off Campus & Assignment Handling Services

Tel: (07) 338 21999 / 1800 802 04
Email: ocahs@griffith.edu.au
Web: Withdrawal requests

Macquarie University

Centre for Open Education

Tel: +61 2 9850 9274
Email: ouinfo@mq.edu.au
Web: Withdrawing from Unit(s) of Study

Murdoch University

Student Life and Learning

Tel: 1300 687 362
Email: myanswers.custhelp.com/app/myanswers/ask
Web: GUIDELINES for RETROSPECTIVE WITHDRAWAL, and REMISSION and RE-CREDITING OF SLE, HELP and TUITION FEES (PDF)

Swinburne University

Faculty of Higher Education Lilydale

Tel: +61 3 9215 7158
Email: suzymurphy@swin.edu.au
Web: Application for post-census remission of debt in special circumstances (PDF)

University of South Australia

Student Finance and Enrolment team
(part of Student and Academic Services)

Tel: +61 8 8302 1112
Email: studentfinance.enrolment@unisa.edu.au
Web: Amendment to enrolment and fees due to special circumstances

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