Business

Communication and Organisational Practices

MGM21

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Overview

Level of study: What does Undergraduate Level 2 mean?

Undergraduate Level 2

EFTSL: What does EFTSL mean?

0.125

Delivery Method: What does delivery method mean?

Web Supplemented

Availability: What is a Study period?

For enrolment (2012): For forward planning* (2013): What is Forward Planning?
  • -
  • SP2
  • SP3
  • -
* Subject to change

Duration:

13 weeks

Government loans available:

FEE-HELP FEE-HELP
HECS-HELP HECS-HELP

Fee: Fees (current and planned)

Domestic student fee:
$1,178.00 (AUD)
HECS student fee:
$1,178.00 (AUD)
International student fee:
$1,403.00 (AUD)

Description

Organisation communication theories and organisational culture, implications of diversity for communication (eg. gender, age, culture, disability, spirituality), negotiation and conflict resolution from a communication perspective (strategies, perception, emotion, ethics, relationships, culture), managing emotions in organisational communication (eg. grief, loss, problem solving, decision making, conflict, responding to change, managing personal emotions), communication for practical contexts.

Prerequisites

Mandatory conditional prerequisites

You must either have successfully completed the following unit(s) before starting this unit, or currently be enrolled in the following unit(s) in a prior study period; or enrol in the following unit(s) to study prior to this unit:

Please note that your enrolment in this unit is conditional on successful completion of these prerequisite unit(s). If you study the prerequisite unit(s) in the study period immediately prior to studying this unit, your result for the prerequisite unit(s) will not be finalised prior to the close of enrolment. In this situation, should you not complete your prerequisite unit(s) successfully you should not continue with your enrolment in this unit. If you are currently enrolled in the prerequisite unit(s) and believe you may not complete these all successfully, it is your responsibility to reschedule your study of this unit to give you time to re-attempt the prerequisite unit(s).

If you have completed equivalent study at another university, please contact a Student Advisor for advice.

Assessment

  • Case Study — 1000 words (15%)
  • Invigilated Exam — 2.5 hours (40%)
  • Report — 2500 words (45%)
For more information on invigilated exams see Exams and results

Learning Outcomes

At the completion of this unit students will be able to: 

  1. discuss strategies for the effective management of organisational communication
  2. explore the implications of diversity in the context of communication theory and practice
  3. analyse and utilise negotiation strategies, including conflict resolution
  4. apply communication knowledge to common practical contexts in organisations
  5. identify and manage emotions in organisational communication.

Topics

This unit addresses the following topics.

NumberTopic
1Diversity in communication - culture, disability, age, gender, spirituality
2Negotiation
3Conflict Resolution
4Managing emotions in organisational communication

Study Resources

This unit is delivered using the following methods and materials:

Instructional Methods

  • Chat rooms
  • Discussion Forum/Discussion Board
  • Embedded Multimedia
  • Online assignment submission
  • Web links

Print based materials

  • Study Guide
  • Welcome Letter

Online materials

  • Printable format materials
  • Resources and Links

Textbooks are subject to change within the academic year. Students are advised to purchase their books no earlier than one to two months before the start of a unit.

Click on the titles of the listed books below to find out more:

Required textbooks

Communication in Organisations3rd

By:Crossman Joanna

ISBN: -

Format:Print

Supplier:Go to Unibooks


Relevant Courses

This unit is a core requirement in the following courses:

This unit may be eligible for credit towards other courses:

  1. Many undergraduate courses on offer through OUA include 'open elective' where any OUA unit can be credited to the course. You need to check the Award Requirements on the course page for the number of allowed open electives and any level limitations.
  2. In other cases, the content of this unit might be relevant to a course on offer through OUA or elsewhere. In order to receive credit for this unit in the course you will need to supply the provider institution with a copy of the Unit Profile in the approved format, which you can download here. Note that the Unit Profile is set at the start of the year, and if textbooks change this may not match the Unibooks textbook list.
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